A Hidden Threat to your Shopify store: Form Spam

Initiating a Shopify store is a simple and effective path to establishing your eCommerce business. However, running a long-term successful Shopify store is a challenging but very doable endeavor. 

You invest time, effort, and resources to create an appealing online storefront, and you can fill it with high-quality products,  but then there’s a hidden menace that can undermine your efforts – spam. Form spam may seem harmless at first glance, but it can have significant consequences for your business. In this article, we’ll explore the dangers of form spam, why every Shopify store owner should take it seriously…….and, most importantly, what you can do about it now to ensure that form spam does not stand in your way of having a successful Shopify business. 

First, form spam refers to submitting fraudulent or irrelevant information through the various forms on your website. These forms can include contact forms, product reviews, newsletter sign-ups, and more. Instead of genuine inquiries or feedback, your website is bombarded with fake submissions from bots or malicious individuals.

The Dangers of Form Spam

  • Form Spam Wastes Resources: Dealing with form spam consumes valuable time and resources. You or your team may need to sift through countless spam submissions daily, taking you and your staff away from far more productive tasks.
  • Form Spam Impacts User Experience: Legitimate users may become frustrated if they encounter spam in their forms. It can tarnish your website’s credibility and deter potential customers from engaging with your Shopify business.
  • Form Spam Impacts Data Integrity: Form spam can corrupt your database with fake or irrelevant information, making it challenging to extract meaningful insights and contact genuine customers.
  • Form Spam Poses Security Risks: Some spam submissions may contain malicious links or code, potentially exposing your Shopify store to security vulnerabilities.
  • Form Spam Could Lead to Legal Consequences: Depending on your location and industry, failing to protect user data from spam may lead to legal repercussions due to data privacy regulations.
  • Form Spam Impacts Your SEO Efforts: Search engines like Google penalize websites with low-quality content and poor user experiences. Frequent form spam can negatively affect your store’s SEO ranking.

Now that you understand the dangers of form spam, here are some strategies to protect your e-commerce website:

  1. Implement a form spam protection solution: For Shopify store owners, you can install the Shop Protector app from Human Presence specifically, which identifies known human site visitors while blocking bots from submitting data on your Shopify store. You will notice the impact of this solution immediately and most likely be shocked by the number of spam submissions. 
  2. Form Validation: You should also set strict validation rules for your forms to reject submissions that don’t meet specific criteria, such as valid email addresses or phone numbers.
  3. Rate Limiting: Implement rate limiting to restrict the number of submissions from a single IP address within a specific timeframe, reducing the impact of spam attacks. 
  4. Regularly Monitor and Cleanse Data: Review and clean your database to remove spam submissions and maintain data integrity. 
  5. Investigate a Web Application Firewall (WAF): Consider using a Web Application Firewall to block malicious traffic and protect your website from spam and security threats.
  6. Stay Informed: Keep yourself updated on the latest spam techniques and security best practices to adapt to evolving threats. 
  7. Form spam might not always be in the spotlight, but it poses significant dangers to your Shopify store. By understanding these risks and implementing effective preventive measures in the Shop Protector app,  you can ensure a smoother user experience, protect your data, and safeguard your Shopify business from the hidden menace of form spam. Prioritizing spam prevention is not just a matter of good practice; it’s crucial for the success and reputation of your e-commerce venture.

Try the Shop Protector app, available to all Shopify store owners and successfully deployed by thousands of Shopify store owners.